About Us


Waterloo Region Community Legal Services (WRCLS) is one of 74 community legal clinics across the province funded by Legal Aid Ontario. We serve the entire Waterloo Region including the cities of Kitchener, Waterloo, and Cambridge, and the townships of Wilmot, Wellesley, Woolwich, and North Dumfries. WRCLS has been serving the region since 1980.

We provide services in English, French, and Spanish. We can also arrange for an interpreter to attend an appointment for any other language as needed.

The staff is made up of five lawyers, two paralegals, one social worker, one indigenous justice coordinator, one community legal worker, and two legal support staff providing a full range of legal and non-legal services.

Board of Directors

WRCLS is governed by a Board of Directors made up of dedicated community members.

Territory Acknowledgement

Waterloo Region Community Legal Services is situated on the land and traditional territory of the Anishnaabe, Haudenosaunee, and the Neutral (Attawandaron) peoples who have longstanding relationships to the region of Southwestern Ontario and the City of Kitchener.

This territory is located within the lands protected by the “Dish with One Spoon” wampum agreement. The “Dish with One Spoon” is a peace agreement made between Indigenous nations before the Europeans arrived. This territory is also covered by the Upper Canada and Haldimand Treaties.

The nearest First Nation communities are the Six Nations of the Grand River and the Mississaugas of New Credit. In the region of southwestern Ontario, there are nine First Nations and a growing Indigenous urban population.

This recognition of the contributions and historic importance of Indigenous peoples must be clearly and overtly connected to our collective commitment to make the promise and the challenge of Truth and Reconciliation real in our communities.

What kinds of legal problems can WRCLS help with?

We spend most of our time helping people with the following kinds of problems:

  • Tenancy Issues
  • Ontario Disability Support Program
  • Ontario Works
  • Employment
  • Canada Pension Plan – Disability
  • Employment Insurance
  • Criminal Injuries Compensation
  • Consumer Protection

We do not deal with matters concerning the following areas:

  • Criminal Law
  • Real Estate
  • Family Law
  • Personal Injury
  • Immigration

For other areas of law, consider some of these options:

Legal Aid Ontario (LAO)

Contact LAO toll-free at 1-800-668-8258 for a certificate for criminal, family, or immigration law matters.

Law Society Referral Service (LSRS)

The LSRS will connect you with a lawyer or licensed paralegal that will provide a free consultation of up to 30 minutes. You can access this service by visiting their website at www.lawsocietyreferralservice.ca.

Your Legal Rights/Steps to Justice

Free, practical, and plain language legal information for people in Ontario: